We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
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Our Buyer Protection covers your purchase from click to delivery
5 Stars (10)
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1 Star (0)
|Buyer||Real customer reviews|
17 May 2019 11:58
The shoes are cool, the quality is excellent, the size is slightly too big, but the insole is put and will be good. Suede natural, the sole is durable, stable, non-slip. I think the fall is just right. Lacing very well fixes the leg. I really liked the shoes.
17 May 2019 08:46
Got sneakers fast. The size corresponds to the name. On the leg sit well. Thank you store!
17 May 2019 01:04
Perfect, they're the second ones i have and they hold out a lot, i recommend, fast shipping
15 May 2019 09:57
Very fast shipping. They look great. Lift soft. The size corresponds to the description (the store specified the size before sending). the sole is quite firm, so it is not suitable for running, but for walking it is quite suitable.
13 May 2019 12:50
Shipment about 2tygodni, super quality! Very comfortable, recommended! Will be on fishing wypady!
8 May 2019 13:26
Very light and comfortable shoe, it is not for the mountain or treking is very weak, special for urban exit, arrived in chile in 23 days
5 May 2019 01:33
Great sports shoes. Strong in appearance, light. I think more suitable for hiking in nature. I recommend the store. Thank You
4 May 2019 09:22
I'll start at first, delivery to mo took a month, bought at the sale of 9 ali, cost a discount of the store and a coupon of 1800 with kopecks, sent stupid in the package, my size 43 and 9ka came only the way to a tight, although a separate + seller he before sending everything specified for this punctuality many thanks, The glue of course climbs, the sole of relative stiffness, but a good protector, the top around the perimeter of the sole type is synthetic tight, i'm afraid as if not cracked, gray type suede, this of course is not merell and not columbia they are worth 7-8 rubles, insole shit, change immediately, i think for a season and a half should be enough, presses the thumb, I do not understand why to make lacing to the cape.
24 Apr 2019 11:36
Excellent sneakers, size fits, look great on the leg
12 Apr 2019 08:05
They came super fast, 11 days to my house! Very nice slippers! They feel comfortable now to enjoy them! For the moment very happy with the purchase!
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