We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
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Our Buyer Protection covers your purchase from click to delivery
5 Stars (10)
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1 Star (0)
|Buyer||Real customer reviews|
7 May 2019 00:32
Looks exactly like it did. The size can be adjusted. But I guess more suitable for men. Because even to the smallest extent it seemed a little big to me. But very solid and beautiful. It can take quite a load.
18 Apr 2019 01:32
Everything is just like in the description; the backpack is big and comfortable. The store was very helpful answering all my questions in a timely manner. Highly recommended!
5 Apr 2019 11:58
At first glance backpack superrrr, many pockets, fasteners, amplifiers
4 Apr 2019 08:15
Came quickly. Courier was delivered to the house. The backpack is good. The back is stiff. Locks working. Access to the main compartment only from the top. Pleased with a large number of pockets. Let's see how he behaves in the campaign.
30 Mar 2019 06:41
Thank you very much for a really super product that is fully convenient
9 Mar 2019 07:01
Backpack came for 28 days, courier home-super! Everything corresponds to the description, all locks work, everything is super, i liked the backpack!
30 Jan 2019 05:28
Product arrived in 21 days at my home (fast), reliable, looks good quality
13 Jan 2019 10:41
Excellent services! and fast delivery, very accurate. thanks
12 Jan 2019 09:42
Delivery after delivery almama despite beklediğim intact arrived. At the first chance doğada deneyecem
26 Nov 2018 02:32
With backpacks i did not have much to do, i did not have to .. on this backpack i can say that the thing is good enough, and when you look at the prices in our stores, the backpack becomes even very good...))
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